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Free P&P on all UK orders.

(carrier delivery)

Terms & Conditions

Hope you find everything you require for reference, if you need further information please email info@gilinix.co.uk

GiliNix

A privately owned business. VAT registered. head office

Cherry Trees Comhampton Worcestershire DY13 9ST.  

 

Online ordering

When you have decided your purchase and are happy with size and colour choice click on basket. ( this is a drop down menu on the top right hand side of your screen) Your selection will be shown on the top  this page and you also be required to fill in first and last name, email address, telephone number, your delivery  and billing address, including postcode. If you have a paypal account log in and complete the details, if not click on 'pay with card' and complete your card details. Please note for security reasons we do not store your card details.

Returns Policy

We genuinely hope you are delighted by the design, quality, originality and value of our product. However, should you wish to return any items to us, we also hope to make the process as easy and smooth as possible. Contact If you have any queries at all please do not hesitate to contact us on 01905 620076 Return Periods Any items purchased at our normal full retail price may be returned to us for refund or exchange within 14 days of receipt.

Please return faulty goods as soon you become aware of the fault. It is not possible to return sale items

Method of Return

Return by Post

Please nclose all items you wish to return (in their original condition and packaging) to

GiliNix Cherry Trees Comhampton Dunhampton Worcs DY13 9ST

We suggest you obtain a proof of delivery from the post office

Product Condition

Please be careful when trying on clothing that you are not wearing any make-up, hair product, fragrance, deodorant or other creams or substances, which may mark or damage the product. Items must be returned in their original condition. Original condition means that items must be unused and unworn, with no marks, scent or damage. Wherever possible, items should be returned in their original packaging with any product tags/tickets still attached.

Refunds

Refunds will be processed as quickly as possible (we aim for within 14 days) but customers should allow up to 30 days for a refund to be made to their credit card. Upon receipt of the returned goods. Where items have been returned in exchange for other items, the balance of value between the returned items and exchanges will be credited to/debited from your credit card.

PLEASE NOTE items in the sale are non refundable.

It is not possible to return goods or items of clothing made to order.

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