Terms & Conditions
Post and Packing Information
The majority of deliveries are made through The Post Office
There are two delivery options available:
Special Delivery (next working day for orders placed before 2pm) £10.00
Recorded, signed for (usually 1 – 3 working days) £6.00
For security and to ensure they reach the intended recipient, all packages dispatched will require a signature on receipt.
If an item is out of stock you will be notified
We genuinely hope you are delighted by the design, quality, originality and value of our product. However, should you wish to return any items to us, we also hope to make the process as easy and smooth as possible.
If you have any queries at all please do not hesitate to contact us on 01905 620076
Any items purchased at our normal full retail price may be returned to us for refund or exchange within 14 days of receipt. Please return faulty goods as soon you become aware of the fault.
It is not possible to return sale items
Please return faulty goods as soon you become aware of the fault.
Method of Return
Return by Post
Returning items by post is easy. - enclose all items you wish to return (in their original condition and packaging) to
Worcs DY13 9ST
Please be careful when trying on clothing that you are not wearing any make-up, hair product, fragrance, deodorant or other creams or substances, which may mark or damage the product.
Items must be returned in their original condition. Original condition means that items must be unused and unworn, with no marks, scent or damage. Wherever possible, items should be returned in their original packaging with any product tags/tickets still attached.
Refunds will be processed as quickly as possible (we aim for within 14 days) but customers should allow up to 30 days for a refund to be made to their credit card. Upon receipt of the returned goods.
Where items have been returned in exchange for other items, the balance of value between the returned items and exchanges will be credited to/debited from your credit card.