The majority of deliveries are made through The Post Office There are two delivery options available: Special Delivery (next working day for orders placed before 2pm) £10.00 Recorded, signed for (usually 1 – 3 working days) £6.00

Delivery Address

Signature Required For security and to ensure they reach the intended recipient, all packages dispatched will require a signature on receipt. Availability If an item is out of stock you will be notified

Return Policy

We genuinely hope you are delighted by the design, quality, originality and value of our product. However, should you wish to return any items to us, we also hope to make the process as easy and smooth as possible. Contact If you have any queries at all please do not hesitate to contact us on 01905 620076 Return Periods Any items purchased at our normal full retail price may be returned to us for refund or exchange within 14 days of receipt. Please return faulty goods as soon you become aware of the fault. It is not possible to return sale items Please return faulty goods as soon you become aware of the fault.

Method of Return

Return by Post Returning items by post is easy. - enclose all items you wish to return (in their original condition and packaging) to GiliNix Cherry Trees Comhampton Dunhampton Worcs DY13 9ST Product Condition Please be careful when trying on clothing that you are not wearing any make-up, hair product, fragrance, deodorant or other creams or substances, which may mark or damage the product. Items must be returned in their original condition. Original condition means that items must be unused and unworn, with no marks, scent or damage. Wherever possible, items should be returned in their original packaging with any product tags/tickets still attached.

Refunds

Refunds will be processed as quickly as possible (we aim for within 14 days) but customers should allow up to 30 days for a refund to be made to their credit card. Upon receipt of the returned goods. Where items have been returned in exchange for other items, the balance of value between the returned items and exchanges will be credited to/debited from your credit card.